Order status
Where is my piece?
Enter the phone number you used when ordering. If you have your order code, you can use that instead.
Your order code is shown after checkout and starts with ord_. If you cannot find it, email atelier@trait-pieces.com with the name and phone number used at checkout.
Need a hand?
We can look it up for you.
Order updates are handled by a real person, not an automated queue. Write to us and include the order code or the phone number used at checkout.
Email the atelier